Selling Department Manager


MANAGE CUSTOMER INTERACTIONS: Cultivate customer satisfaction by directing all front-end activities (requires consistent presence in selling area)

·  TRACK DEPARTMENTAL SALES

Monitor departmental sales vs. target on a daily basis, identify causes of poor performance & recommend solutions to Regional Manager for proper action

·  BUILD CUSTOMER LOYALTY

Proactively seek customer interactions, build sustained relationships with top 100 customers & convert the ones with complaints into happy shoppers

·  CHECK DISPLAY & FIXTURES

Explain display standards to sales clerks & regularly check if items are arranged properly, areas are clean & ask for repair or replacement of broken fixtures

·  CHECK SALES STAFF

Make daily checks on team's knowledge (product, promos, store layout/services), look (uniform, posture, grooming), personality (greeting, spiels, no chatting)

 

Qualifications:

·  Candidate must possess at least a Bachelor's/College Degree

·  With minimum of 2 years relevant work experience in managerial capacity, preferably in retail management

·  Personable, creative, sales-oriented and with above average communication skills

·  Flexible to be assigned to work schedules supporting the retail operational hours

·  Willing to be assigned in The SM Store DASMARIÑAS

·  Full time positions available

Full-Time Regular

Job no: 19-958-DAS

Location: Dasmariñas , Camarines Norte, Daet

Closing Date: Tuesday, 31 December 2019

Print